There's too much variation between homes to give one honest number here — tank size, electric versus gas versus heat pump, access and the compliance work all move the price. What never changes: you get one fixed, all-in price before any work starts, and you decide before we lift a tool. Never an hourly rate, never a surprise on the invoice.

In most cases yes — if you call before 2pm and we've got your unit type on the van or at Reece Capalaba. We carry the most common sizes. If we can't do same-day we'll tell you straight, and the Good Mates Guarantee still applies.

We repair wherever it's worth it — a faulty element, thermostat, valve or gas ignition is often a fix, not a full replacement. If the tank itself is leaking, replacement is the honest call and we'll explain why. Either way you see a fixed price first.

We install all three, so we've got no reason to push one over another. It comes down to your existing connection, household size and running-cost priorities. We'll walk you through it and quote the option that actually suits your place, not the one with the biggest margin.

We service and repair all the major brands — Rheem, Rinnai, Dux and Vulcan among them. For replacements we fit a quality, warranty-backed unit matched to your home and connection. If you've got a preferred brand, just say so and we'll quote it.

For an electric system, switch it off at the power point or breaker and shut the water off at the isolation valve near the tank. For gas, turn the unit off at the isolator. Then call us on 0428 362 845 — send a photo of the unit's data plate and we'll arrive with the right replacement.

The fixed price is all-in and inc-GST: supply of the new unit, installation, removal and disposal of the old one, and any compliance work needed to sign it off. You see one number and you decide. No hourly surprises, no "while I was there" add-ons.

A Lifetime workmanship warranty in writing on every job, plus the full manufacturer's warranty on the unit — we handle the pass-through paperwork. We're QBCC licensed and fully insured (ABN 32 694 301 972), so the backstop is real, not just a verbal promise.

We're a Birkdale-based team covering the Redlands, Brisbane Bayside and Brisbane Southside. If you're in or around those areas, you're in our patch — call 0428 362 845 and we'll confirm we can get to you.

Yes — fully QBCC licensed and covered by public liability insurance (ABN 32 694 301 972). Certificates are available on request. You're dealing with a licensed local plumber, not a subcontractor we've never met.